MY HOSPITALITY LIFE IS AN INITIATIVE BY 

THE EDGE HOTEL SCHOOL

The lesson was really fun! I sort of understood what hospitality was before but I really understand it now!

Year 10 Student, Essex

LEARNING MATERIALS 

Our selection of learning materials match both real world scenarios as well as many of key curriculum topics. The materials can be incorporated into GCSE, A Level or BTEC subjects, such as Travel and Tourism, Business Studies and Hospitality or as part of a careers lesson.

Our learning materials also support Gatsby Benchmarks 1, 2, 4 & 7.

All packs below include a PDF lesson guide, PowerPoint activity, PDF student factsheets and Excel answer sheets

HOTEL MANAGEMENT

Based on real work experiences, this scenario challenges students to think like senior management in business and save a struggling hotel from being shut down by the bank.

Working in 2-4 groups, students are asked to make decisions on aspects of marketing, restaurant menu design, utilities, events, staff morale, 
personal development and customer care. Students also need to consider training,  computer systems and whether they need to fire a key staff member. 

 

The game allows students to have creative freedom in their decisions and really step into a leadership role. 

This activity runs as competition, with each team competing against each other to see who can make the biggest profit.

DURATION: 2 hours 
STUDENT NUMBERS: 4 teams, 20 students maximum is advised
STUDENT AGE: Suitable for all year groups but best for years 8+

EVENT MANAGEMENT

Based on real work experiences, this scenario challenges students to think like senior management and create a bid to win a contract for a charity concert. 

Working in groups (as many as required), students are given a client brief to plan a charity concert.

The students will have to create a company name/logo, decide which charity they are supporting, pick their entertainment, consider food and beverage, costings, locations, health and safety, marketing materials, venue and staffing. 

The activity allows students to have creative freedom in their decisions and really step into an enterprising role. 

This activity runs as competition, with each team competing against each other to win the bid.

DURATION: 1- 2 hours 
STUDENT NUMBERS: Advised 40 students, but can accommodate larger sizes
STUDENT AGE: Years 11+

SUSTAINABLE HOTEL

Based on real work experiences, this multiple choice scenario challenges students to think like senior management and ensure their business is considerate of the environment, customer needs and budget requirements. 

Working in 2-5 groups, students are asked to make decisions on food wastage, energy usage, waste management, water usage and general environmentalism. 

The game scores students on their choices and, in the final question, gives creative freedom and asks the groups to think of their own ideas.  

This activity runs as competition, with each team competing against each other to see who was able to balance the environment, customer needs and budget requirements the best. 

DURATION: 1 to 1.5 Hours

STUDENT NUMBERS: 5 teams, 30 students maximum is advised
STUDENT AGE: Years 8+

HOTEL REVENUE MANAGEMENT

Based on real work experiences, this multiple choice scenario challenges students to think like frontline staff and make crucial revenue management decisions.

Working either independently or as one large group, students are given a series of scenarios to consider and need to decided which customer options will be best for the business. 

The game will give the students a ranking on how well they did compared to other players and confirm how much profit was made and  the percentage of room occupancy. 

Scenario available online only - click to launch

https://lukewhitt.github.io/edgehotelgame/  

DURATION: 15 minutes
STUDENT NUMBERS: Any size
STUDENT AGE: Years 8+